Moving Company Red Flags
Published by Chris Townsend
Moving Company Red Flags
How To Spot When Choosing A Hauling Firm?
There are a number of things you need to be aware of and look out for when you’re choosing a transporting company. Many of them are obvious—like a suspicious lack of details during the process—and some of them require a deeper look at the specific business. In the paragraphs below, we’ll detail some of the most important things to look out for, and why they’re not indicative of a legitimate moving firm. There are many professional shifting companies out there, unfortunately, there are also more than a few corporations with shady practices and knowing what the red flags are will help you avoid them.
License and Coverage
One of the first red flags to look out for is whether or not a moving corporate is registered with the U.S. Department of Transportation. If they are long distance of or interstate movers, they are also required to be licensed by the Federal Motor Carrier Safety Administration (FMCSA). This agencies ensures that movers abide by best relocating practices which include providing free estimates and having basic insurance coverage or full replacement value protection. Any firm that cannot provide their USDOT number and insurance coverage probably relies on the license of a different company or they are a rogue mover.
Large Deposit
If a mover requests a large deposit upfront, that’s not a company you should waste your time on and usually an indication that they may potentially scam you. Most companies will ask for a small deposit when you book your move in order to hold the appointment, but it should only be a small fraction of the total cost. If they ask for half or more of the total price, it’s probably time to explore other options. Even worse, if they request a cash deposit, cashier’s check, wired money, or any other form of guaranteed payment, that’s a huge red flag. If you use a credit or debit card for these transactions, you have some consumer protections available that are not there when you pay using a different method.
Incomplete Contracts
There are certain documents that are part of the transferring process, which include the contract itself and the order for service document. If either of these, or any other documentation you receive, is not filled out completely and accurately, it’s a bad sign that you might be dealing with one of those dishonest hauling corporations. These forms must be filled out accurately and fully in order for them to be legal. You’re right to question any lack of information, or if anything included in the contract does not match what you’ve agreed to with the movers. Never sign blank or incomplete documents.
Three Men & A Truck is a licensed and insured transporting organization that caters to local, long distance, and international customers. We offer FREE estimates for all moving and storage services, which you can inquire about or request by calling (888) 202-0036 today! All price quotes are 100% FREE and require no payment or obligation—simply tell us what you need and we’re happy to help! You can also request a quote online by clicking here.
No Written Estimate
We mentioned above that an incomplete shifting contract is an issue, but it’s an even bigger problem if you don’t receive a written estimate at all. There are different types of relocating quotes (typically, binding and non-binding) and they all need to be presented to you in writing. There are no handshake deals or over-the-phone arrangements that are legally binding in the moving industry, so make sure that you get a full detail of the services you’re paying for whenever you hire a professional relocation company.
No Contact Information
You’re obviously going to need to contact the transporting firm when you request their services, but there’s also a good chance you may want to get a hold of them later as well. If there’s no contact information or office address listed on their corporate website, it is a huge red flag that they may be one of the “rogue” moving companies that are up to no good. An physical address and working phone number are the bare minimum of what should be available to you as a prospective customer of any shifting organization.
Online Customer Reviews
The last thing to check is the firms online reputation. Read customer reviews on sites like Better Business Bureau or Yelp. While its common practice for corporations to buy reviews or have negative reviews deleted, you will still find some genuine reviews on the site listed above. Any company with a common trend of bad online reputation is a typical red flag.