Common Moving Scams
Published by Chris Townsend
Consumer Beware: Common Moving Scams You Should Know
It’s no secret that the industry has its share of bad apples, which is why it’s important to understand some of the more common shifting scams you may encounter while looking for a hauler. In this article, we’ll go over some of the fraudulent (or illegal) tactics that some companies employ to take advantage of unsuspecting customers, as well as what you can do about it if it happens to you.
A Suspiciously Low Estimate
One of the biggest red flags in the relocating industry is a price quote that is suspiciously low. Typically, these cases end up in a customer agreeing to a low rate, only to have the price hiked up after their stuff has been loaded on the truck. Unfortunately, it’s not uncommon for less reputable companies to ask for an additional payment beyond what was agree upon in order to get your belongings delivered. The best way to combat this is to get hauling estimates from several different companies. While the prices will vary somewhat, they should be roughly in the same price range. If you talk to three to five carriers and get an estimate, it should be easy to spot the ones that don’t add up.
Request of A Large Deposit
Another common ruse used by unscrupulous movers is the request of a large up front deposit. To be clear, moving companies do sometimes request a small deposit to hold your hauling date, truck rental, and labor request, but it should only be a small deposit. Any request for a deposit that is more than a very small portion of your total estimate should make you raise an eyebrow. Along the same lines, if a deposit is requested by wiring money or sending a cashier’s check, that should be a red flag too. Transporters can and do charge a small deposit, but the emphasis is on the “small.”
Three Movers is a local, long distance, and international relocator with more than a decade of experience. We proudly offer FREE price quotes to all interested parties, regardless of the size or distance of the move. To get started with a FREE estimate today, contact us at (888) 202-0036 or use our online request form to get a quote right away! We require no payment or obligation for your FREE price quote!
No Physical Address Listed
This tip especially applies if you’re looking for a carrier online. Any legitimate shifter will obviously have a physical address with an office and possibly even storage units on the premises. If you poke around the website of a company you’re considering and you can’t find any address listed, that’s a sign that you should haul on and look for other options. In many cases, the companies that do this are simply brokers without a true office location that sells your information to companies that actually do the work.
No Written Estimate Provided
Estimates for relocating are often provided over the phone, but you should still receive a written estimate. In fact, it’s required by the Federal Motor Carrier Safety Administration, which is an arm of the U.S. Department of Transportation that oversees and regulates the hauling industry. Think of it this way: you’re entering into a contract with a transporter when you agree to work with them and the lack of a contract means you should look elsewhere for hauling help.
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Resources
This resource from the FMCSA covers the relocating scams mentioned in this article, as well as others you need to be aware of. In general, it’s a good resource to take a look at just so that you’re familiar with the best practices when hiring carriers.
Another good resource to look over before talking to a relocator or getting a quote, this one also covers red flags to look out for, as well as what steps you can take if you have been defrauded by a shifter.
