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What Is An Order For Service Document?

Published by Chris Townsend

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What Is An Order For Service Document? | Three Movers

Any company you hire to provide moving services for you must provide you with a contract, often referred to as a bill of lading. One of the most important parts of this contract is called the Order for Service document, which details the specifics of the moving services you’ve requested. It’s important that review the terms listed in this document since it includes the services to be provided, the terms of liability, as well as your personal contact information, all of which you should make sure are correct. In the event that your plans change or you decide not to move, you must cancel the Order for Service document, in which case a fee may be assessed. It is required by law that you receive an Order for Service form that includes the information mentioned above when you hire a moving company.

Order For Service Document

In addition to the services you’ve requested, the Order for Service form will also list the amount to be charged for the services, which is another good reason to take a careful look at the document. The cost indicated on the document should reflect the amount you were initially quoted when you contacted the moving company, though there are some cases in which it may be slightly higher. If you received a non-binding quote, that means that the cost can fluctuate slightly depending on the specifics of your move, but it should not be substantially different. If you received a binding estimate, the price should be right around the same figure you were initially quoted.

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You can also request an estimate by using our online request form.

What Is Included In An Order For Service Agreement?

Now that we’ve covered the basics of what an Order for Service document is, let’s dig into the specifics of what it should cover. If any of these elements are not included in the document, or any portion is left blank, you should contact the moving company immediately to rectify the oversight. Do not sign an Order for Service that is incomplete. Here is what should be included:

  • Your name, address, and contact information
  • The moving company’s name, address, and contact information
  • The movers USDOT number and the contract or registration number for your moving contract
  • Method of payment
  • Pickup and delivery dates for you move
  • Terms and conditions of the contract, including charges, declaration of value, and any payment contingencies
  • The maximum amount the moving company may charge you should be listed in terms and conditions
  • Details of the moving company’s liability, including payment scheduling and fees that may apply to a non-binding shipping agreement (up to a maximum of 110% of quoted price)
  • The quoted price for a binding moving agreement
  • Any special services requested (such as storage) and the expected costs of such services
  • Minimum charge for services, typically based on the weight of your belongings
  • A signature by both parties must be included to validate an Order for Service document

As you can see, the Order for Service document is rather comprehensive in that it covers all the details of your move. Make sure to review it carefully to ensure that it matches your expectations of both services you expect and the pricing schedule you’ve agreed to.

Chris Townsend is a moving professional and relocation expert that has more than 10 years of experience in the moving industry. With a background that includes working in virtually every aspect of the company, he has distinguished himself as an integral part of our operations with expertise in all things related to moving. Chris has a keen eye for detail and brings intelligence and passion to every project he’s involved with.

While getting his degree in communications from Santa Clara University, Chris started out with the company working in the field as part of our team of professional moving associates. Following graduation, he was promoted to our main office, where he has thrived in a role that involves increasing responsibility and requires him to wear many different hats. Some days, you may find him answering the phone and providing moving estimates, others he may be writing for our moving blog, and another day he may be coordinating a large corporate moving job or helping us with our marketing efforts. Chris has authored many of our in-depth moving guides, as well as provided our clients with information and advice to handle the complexities of their upcoming moving plans. Simply put, there’s nothing he can’t do and we wouldn’t be where we are today without him.

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