Important Questions To Ask Professional Movers

Local moves can be just as stressful as cross-state moves. Your home must be organized, packed, and transported safely to the new location. Of course, this massive task requires the help of professionals.

But hiring a local moving service isn’t as straightforward as it may seem. You can’t simply pick up the phone and get some people to come in and start packing your stuff. Instead, you need to be properly informed about the service provider and ensure their methods align with your requirements.

A thorough interview is the best way to discover everything you need to know. In this article, we’ll list the most important questions you should ask to choose the best local movers.

What to Look for in a Local Moving Company

The most important consideration regarding the local shifting service will be its trustworthiness. If you’re hiring local moving people to handle your belongings, you’ll need to know they can do the job reliably and smoothly.

But what makes a relocating service provider trustworthy? In essence, it’s knowing they’ll do what they’re hired for without issues. This means the company needs to have ample experience in the field, all the necessary equipment, and an honest, professional attitude towards the job.

Furthermore, you’ll want to find a company with all these traits. A good attitude won’t go a long way if your packers and loaders don’t know what they’re doing or lack the right tools.

It’s also worth noting that you’ll need to look for potential scammers. Fraud is more common in removalists than you’d think. Unscrupulous companies are looking to make a quick buck that, unsurprisingly, couldn’t care less about customer satisfaction.

Asking the right questions during the interview will help you determine the best options and avoid unsuitable agencies.

6 Questions To Ask Your Moving Company

Do They Have Experience?

Finding a company that’s been around for decades is unnecessary. However, you also don’t want a moving service like the one that opened yesterday.

Ideally, your hauling agency should have several years of experience. While this doesn’t have to equate to the highest quality, existing in the industry for longer means the company’s doing something right.

Local moving is very competitive wherever you are, and companies with satisfied customers will, in most cases, outlast others. Additionally, a long-standing shifting business will likely have more proof of its quality of work.

Is the Company Licensed?

A professional association is the answer if you’re wondering where to find local movers. Associations make sure their members are compliant with all relevant laws and regulations. Hence, they’ll have the right licenses with professional state and federal agencies.

Local move jobs aren’t the only area they cover for many quality shifters. They might have a broader range of operations. All genuine companies that provide such services will have a USDOT number, proving they’re registered at the FMCSA or Federal Motor Carrier Safety Administration.

Luckily, FMCSA has a registry of issued numbers you can look up online. If the company you’re considering can be found there, it’s further proof that you’re dealing with a legitimate mover.

Is Insurance Protection Covered Completely?

You should check two aspects of insurance and liability with your local moving service.

The first, of course, relates to your property. The basic protection you get won’t cover the full value of the items shipped, and what coverage exists will be based on item weight rather than cost.

Transporters will have further liability options available. They can offer you complete cost-based protection for your belongings, ensuring full liability for any damaged item.

The second aspect has to do with the company employees. Generally speaking, it’s not your concern whether the employees have proper coverage. However, this might become a concern if a worker gets injured while on your property. If no worker’s compensation or employee insurance is in place, you might end up liable for such injuries.

Does the Company Have the Right Equipment?

It comes as no surprise that van or truck rides are a given in local moving. But you have to ensure the company has vehicles of sufficient size and capacity to make the transport seamless. Furthermore, the service provider should have any additional equipment at hand.

The essentials include dollies, hoisting gear, and specialized equipment for your specific circumstances.

It’s quite common for hauling not to meet every request using their resources. In that case, they might hire a subcontractor who has the necessary gear for the job. If your company of choice uses subcontractors, you’ll also need to check their references.

Is the Moving Crew Professional?

You shouldn’t be surprised that some moving companies employ a temporary workforce. This is a regular occurrence in the industry, especially during busier months. It’s a way for companies to compensate for high demand.

Unfortunately, the workers who fill in most often aren’t industry experts. They might lack experience and the required know-how, leading to unnecessary complications, material damage, or even injury.

If you want to avoid all that, it would be best to request that the moving crew be composed of professionals.

What References Does the Company Have?

There’s no better proof of quality than testimonials from satisfied customers. If the corporation you’re negotiating with does good work, you shouldn’t have problems finding positive reviews online.

In addition, you should ask if the mover can provide some references and recommendations and if they can check for any recent positive feedback. Company structure can change over time, so praise from five years ago might not be the best guarantee of how things are now.

Once you’re sure who you’re dealing with, it’s time to get to the crucial part: pricing.

Questions To Ask Professional Movers Regarding Final Moving Costs

Talking about moving prices isn’t a matter of getting services on the cheap. Instead, your primary concern should be avoiding unnecessary, hidden, or unexpected costs.

Can You Get a Binding Estimate?

The best way to get a good estimate is to have a transporters representative visit your home. If you can arrange this with the mover, they can assess the upcoming job on-site and offer you a fairly precise quote.

This is the time to discuss specific, detailed information and particular requirements. You should approach this conversation with the utmost attention and mention anything that might affect the final price.

Once you’ve worked out all of the details, the representative should give you a final offer. It would be best to get this in writing, with the essential information included in the document. Also, make sure to get your copy of the estimate.

If you can’t arrange for a written estimate or even an on-site review, that will cause concern. Companies that give out quotes without inspecting the intricacies of each job usually end up charging a significantly higher amount than previously stated.

What Is and Isn’t an Extra Service?

Certain elements of local moves might not count as special requests but could be considered extra services. For instance, a company may charge extra for packing, packing, furniture disassembly, or handling particularly inconvenient items.

Furthermore, the mover might charge you for the time spent traveling between the agency and your home.

In the spirit of staying away from unpleasant surprises, you should clarify which services count as extra and how much they cost. Once you know that, you can try to get as many extra services out of the way.

For example, you can avoid a packing service fee simply by packing your belongings yourself. Or, to avoid any parking-related issues, you might reserve a spot for the moving firm vehicle. This could be a crucial consideration when hiring local movers with trucks.

What About the Deposit?

The moving company will likely ask for a deposit before the job. This is a common practice that ensures the mover doesn’t organize their resources only to face late cancellation.

The maximum deposit you agree upon should be no more than 20% of the final expense. Additionally, ensuring that the deposit is refundable in particular situations will be crucial. In other words, you’ll need to get informed about the cancellation policy and how it relates to your deposit.

Since assurances go both ways, you should ask whether the mover has reimbursement policies in case your move can’t be performed as agreed or the company is late for the job. You should know what happens if your local truck movers don’t arrive at the specified time.

How Do They Handle Inventory?

Inventory is very important in terms of pricing and the safety of your belongings. Your moving company will likely take stock of the entire shipment, but how they go about it will be of particular concern.

It’s best to request that the mover do a full inventory. This should include all of the items, the number of boxes to be moved, the value and size of each item, and the current condition of every part of the shipment.

Even if the business performs such a detailed inventory, you should make your own just to be safe. In addition to the inventory itself, make sure to take plenty of photos to serve as eventual proof of the ship

ed items and their initial condition.

What’s the Exact Charging Process?

In most cases, professional packers and loaders will have an hourly rate. However, calculating the final expense might be more complex than multiplying the time spent with that rate.

The company might charge different rates for jobs requiring more workers, and your shipment’s weight could also affect pricing. You should work out all of those details before agreeing.

Additionally, ask if the mover has a minimum charge. Usually, companies will charge a base price equivalent to several hours of work, even if the job takes less time than that. This isn’t irregular, but it’s worth knowing beforehand.

Do Any Discounts Apply to You?

Like many other businesses, moving companies often offer discounts. These can be seasonal or apply if certain conditions are met.

For example, the establishment could give you a discount based on the number of items being moved, family size, or family member age. Students may also receive discounts from some movers. If you find a professional company offering a considerable discount, you might have one of the best local shifting solutions.

What Are the Acceptable Payment Methods?

How you’ll pay your local apartment movers will be more than convenient.

A reliable company will have different payment methods, including cashier checks and credit cards. In other words, they’ll provide you with a traceable and taxable payment method.

This should be a big red flag if the organization states that it only accepts cash. They might try to avoid taxation or leave you without proof of payment.

After you’ve discussed all of the move's important aspects, you could ask a few additional practical questions.

For example, ask if the firm has anything against you packing your belongings. They might have strict specifications for the type of packaging used or the number of individual packages.

Lastly, get clarity on how long it will take to move all of your items. In some cases, the job might be done in a single day, but in others, it could take several days.

Find the Best Moving Service

Not every organization you encounter will be able to provide a satisfying answer to the questions presented here. But once you find a mover that can, you’ll know your belongings are in safe hands. If you’ve started searching for the best local movers, We might be just the company for you. Visit our website to learn more about us and get a free quote.