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How To Select A Moving Company

Published by Chris Townsend

How To Select A Moving Company

Selecting a mover that you can trust for your upcoming relocation shouldn’t be complicated. Whether you’re moving to the next town over or across the country, moves are often one of the most stressful events in a person’s life. This stress can be worsened by an unprofessional or unprepared moving company. After all, the last thing you want is to leave your prized possessions in the wrong hands.

While obtaining the services of a high-quality, professional mover may require some work on your part, the reward of relocation with little to no stress makes it well-worth it. With that said, we’ve put together a list of some sure-fire tips for selecting a mover that you can trust:

1. Get Recommendations Of Moving Companies That You Can Choose From

The best sales pitch that any company could ask for is a satisfied customer. Getting recommendations from people in your inner circle whose opinions you value can play a major role in your decision. People tend to not hold back on their options – especially when they’ve had a negative experience with a mover.

If someone focuses more on the bad than the good, this is likely a sign to choose a different mover. Whereas, if a moving company comes highly recommended, consider asking the following questions to get more details:

  • What did you like about the movers?
  • What made you choose this particular company over another?
  • What services did the movers provide you with?
  • Were there any issues throughout the moving process?
  • Was there anything you didn’t like about your experience with the moving company?
  • Would you hire them again?

These questions are helpful to get a full picture of the moving experience you can expect from a particular mover before picking them.

2. Always Picks Movers Over Brokers

To find a mover that you can trust, make sure that you are working with a moving company and not a broker. Brokers are not licensed to transport your stuff; instead, they will book your move and sell your information to a mover. When you work with a broker, there tends to be more risk involved. The riskiest factor is simply that you don’t get to choose the company that will physically be handling your belongings. Not to mention, cost estimates that come from a broker are often terribly inaccurate, with the real price usually being considerably higher.

3. Research the Moving Company Before Selecting It

While this may be a no-brainer, it’s one of the most important tips we can give you. Always thoroughly research any mover that you are considering. You need to know as much as possible about them and if you can really trust them with your belongings. Can you find out a lot of information about the moving company? Or, is it hard to find any information at all?

Oftentimes, the more information that you can find online about a mover, the more established the company is. Regardless, moving companies should be transparent about who they are, their experience, qualifications, what they can offer you, and how their customers perceive them. Movers that are open and honest about their business practices are usually more trustworthy than those that aren’t.

4. Confirm the Mover is Licensed and Insured

All respectable movers have to be licensed by the United States Department of Transportation (USDOT) and provide the necessary insurance. Never choose a company that is not properly licensed and/or insured, as you could end up being legally liable for medical costs if a worker gets injured on your property.

To avoid a costly situation like this, ask the moving company you are considering for proof of insurance. A reputable mover should be willing to provide you with documentation of their current policy. If they are hesitant to share or give you outdated information, this is a major red flag!

5. Read Reviews Of The Moving Company

moving company reviews

Although recommendations from people you trust are very helpful, it’s also advantageous to take a look at what people are saying online. Read what past customers are saying about their experience with a particular moving company. You can find reviews on a number of platforms, including Yellow Pages, Yelp, and the company’s Google and Facebook pages. A trusted mover will have an exceptional rating that is supported by replying to and solving any complaints.

Consider sorting the reviews by the most recent to keep your research relevant. Reviews from years ago won’t be as applicable as ones left a couple of months ago. Also, be wary when you’re comparing positive and negative reviews. It’s not uncommon for large companies to have a few bad reviews. Likewise, you should approach with caution if all the reviews are five stars, as this may be a sign of fake reviews.

6. Get an In-Home Estimate From 3-4 Movers That You Have Selected

In order to obtain the most accurate estimate from a mover, they need to physically see the belongings that need to be moved. Getting an in-home estimate allows the moving company to fully understand the scope of the job. During this visit, they will determine both the cost and manpower needed to load and unload the moving truck.

An estimate that is given over the phone or via email is likely not going to be very accurate. It can also result in delays if your moving company reserved the wrong size truck or didn’t employ a large enough crew. Oftentimes, you end up paying more than initially was quoted, as the moving company didn’t get an accurate picture of your needs prior to the move.

Three Movers Can Help!

If you’re trying to find a mover you can trust for an upcoming relocation, you’ve come to the right place. Whether you’re moving from state to state or to another neighborhood in your city, Three Movers offers a fully personalized experience. Our professional staff of movers, drivers, and experts will take care of every aspect of your move from start to finish.

To discuss your upcoming move, find out more about how we can help, and schedule a free, in-home estimate, give us a call today at (888) 202-0036!

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Chris Townsend is a moving professional and relocation expert that has more than 10 years of experience in the moving industry. With a background that includes working in virtually every aspect of the company, he has distinguished himself as an integral part of our operations with expertise in all things related to moving. Chris has a keen eye for detail and brings intelligence and passion to every project he’s involved with.

While getting his degree in communications from Santa Clara University, Chris started out with the company working in the field as part of our team of professional moving associates. Following graduation, he was promoted to our main office, where he has thrived in a role that involves increasing responsibility and requires him to wear many different hats. Some days, you may find him answering the phone and providing moving estimates, others he may be writing for our moving blog, and another day he may be coordinating a large corporate moving job or helping us with our marketing efforts. Chris has authored many of our in-depth moving guides, as well as provided our clients with information and advice to handle the complexities of their upcoming moving plans. Simply put, there’s nothing he can’t do and we wouldn’t be where we are today without him.

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